Job Description

Herb Chambers Ford of Braintree has a fantastic opportunity to start a long and rewarding career for the right person! We are seeking a BDC Manager to lead in overseeing our Sales BDC department. This position will be responsible for managing all aspects of the department including handling Internet leads, inbound phone calls, and customer retention.

Immediate Opening Available

Job Responsibilities:

• Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.
• Managing internet inquiries through dealership website and other online channels.
• Setting up customer appointments for sales department.
• Follow through on customer leads and build relationships with clients to close sales
• Grow internet service business and expand current customer base

Benefits Include:

• Health, dental, and life insurance
• 401(k) with company match
• Flexible schedule
• Paid Time-Off
• Top-tier pay plan

• Computer and internet skills required
• Ability to follow through on leads
• Excellent verbal and non-verbal communication
• Positive, can-do attitude
• Team-oriented
• Call Center experience a plus
• Leadership skill preferred
• Prior BDC experience required

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