Key Responsibilities:
· Provide technical support for desktop/laptop hardware, software, and peripheral
issues.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate or bachelor’s degree in information technology, Computer Science, or related
field, or equivalent work experience.
...one of our clients.Job SummaryOur client is seeking an Insurance Coordinator to manage insurance pre-certifications and prior authorizations... ...state and local sick leave ordinances).Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical...
..., and were looking for a Category Manager to take charge of General Merchandise, Foodservice, and Beverages across our convenience store network. In this role, you'll own the strategy and execution for these fast-turn, customer-crucial categories. From planograms and...
...Ear Nose Throat Clinic Shift: First Shift (United States of America) Standard Weekly Hours: 40 Summary: The staff Audiologist will have the education, knowledge and skill to provide in-patient and/or out-patient services, focusing on diagnosing hearing loss...
...annuallyBenefits: Health Insurance, PTO, 401(k), 401(k) match, Life Insurance, Disability InsuranceAbout Us MediaLinks TV, LLC provides production and administrative support for information-based companies. It serves CGTN America, an award-winning news organization recognized...
...Senior Customer Service Representative Virginia Beach, VA Salary: $23.23-25.81 per hour/$46,800-$52,000 annually commensurate... ...Virginia Beach, VA office. Youll support our contact center and taking incoming calls from current policyholders while providing the...