Job Description

Marketing Manager

Do you love working with people and being part of a winning team? Then, don't miss your chance to join our Franchise as a new Marketing Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage "Like it never even happened"!

We're seeking someone who is comfortable meeting new people, who has excellent communication skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you should thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then, you may be our perfect hero!

As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with lots of opportunity to learn and grow.

Primary Responsibilities

• Facilitate volume growth of the Franchise, ensuring increased total volume, and increased market share.
• Provide sales and marketing administration including referral source follow-up and database management
• Develop an annual marketing needs assessment, including planning the number of continuing education (CE) classes and topics, planning the number of Lunch-and-Learns and topics, scheduling the budget, and developing action plans for centers of influence (COIs).
• Coordinate all public relations programs including sales and marketing events, CE classes, and in person networking
• Provide newsletters and e-blast coordination
• Maintain key account target list and provide research and ensure crucial deadlines are met
• Provide brand and marketing coordination, including advertisement placement, and tracking
• Maintain sales and marketing materials and supplies
• Ensure all selling activities are being completed, resulting in executed contacts, closing appointments, contact lists, and event objectives
• Ensure all potential COIs are identified and all contacts are routed with sales territories defined.
• Maintain Franchise's web and social media sites

Position Requirements

• Two years' experience with sales and marketing support
• Superb customer service, administrative, and verbal and written communication skills
• Experience in the commercial cleaning and restoration or insurance industry is desired
• Working knowledge of current business software technologies is required
• Excellent organizational skills and strong attention to detail
• Associate's or bachelor's degree in marketing or business or equivalent experience
• Ability to successfully complete a background check subject to applicable law

Hours

• 40 hours/week, flexible to work overtime when required, typically varying between 7 a.m. and 5 p.m.

Pay Rate

Competitive pay based on experience.

SERVPRO of Henderson SW, Boulder City is an EOE M/F/D/V employer

Each SERVPRO Franchise is Independently Owned and Operated. Revised 02.21

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