Job Description

Location: Remote, Preferred PST

Employment Type: Full-Time W-2 Role

Compensation: $80,000 - $90,000, Based on Experience

About TCC

At TCC, we're revolutionizing the construction hiring industry. Our solutions empower companies across the US and Canada to scale faster and more efficiently. In 2024, we achieved 10X growth and are on track to scale another 4X this year. With rapid expansion ahead, we're seeking a highly experienced Program Manager to support our Vice President of Operations.

This isn't a typical management role - we're looking for a strategic partner. You'll be at the center of key decisions, providing operational support, streamlining processes, and ensuring the VP of Operations's time is used effectively. If you've supported executives through significant growth, managed cross-functional projects, and thrived in fast-paced environments, this is your opportunity to contribute at a high level.

The Role

We're looking for a Program Manager to join our fast paced and dynamic Operations team. Someone who thrives in ambiguity, moves fast, and brings clarity to chaos. This role blends strategic operations, project leadership, and executive support into one high-impact position. While you'll handle essential tasks like calendar management, your primary focus will be driving execution, leading operational improvements, and enabling high-level decision-making via thorough project management.

You'll serve as a thought partner to the VP of Operations - helping to run the business!

Key Responsibilities

Cross-Functional Support & Project Management

• Manage cross-functional projects end-to-end ensuring proper visibility, and socialization of milestones, business insights, opportunities, risks, and accomplishments. Collaborate with cross-functional teams to ensure task execution.
• Track project progress, flag issues, and ensure accountability.
• Support operational and strategic projects led by the VP of Operations.
• Present concise insights and recommendations to support decision-making.

Executive Support

• Provide comprehensive administrative support to the VP of Operations.
• Prepare detailed agendas and meeting materials.
• Attend select meetings to capture key action items and follow-ups.

Operational Support & SOP Management

• Develop, refine, and maintain Standard Operating Procedures (SOPs).
• Conduct regular SOP audits to identify areas for optimization.
• Ensure the team follows updated procedures for operational excellence.

What We're Looking For

• Proven Experience: At least 3+ years supporting C-suite executives in high-growth companies, preferably in operations, marketing, or tech.
• Operational Excellence: Experience managing SOPs, improving workflows, and conducting operational audits.
• HubSpot Proficiency: Strong understanding and hands-on experience with the HubSpot platform, potentially including experience with technical CRM implementations. Experience with applications like make.com, Zapier, and AI tools are also needed.
• Project Management Background: Experience in project execution, portfolio management, and understanding of PMO processes and best practices. Experience or certifications in Project Management Methodologies are a plus!
• Highly Proactive: You stay three steps ahead and solve problems before they escalate.
• Resourceful & Independent: Comfortable making decisions, taking ownership, and managing complex projects.
• Strategic Thinker: Able to analyze data, provide insights, and support key decision-making.
• Excellent Communicator: Strong verbal and written communication skills, with the ability to represent the VP of Operations effectively.

Why Join TCC?

• Leadership Impact: Directly contribute to the success of a fast-growing company.
• Innovative Industry: Work with a leader transforming the construction hiring space.
• Tech-Forward Culture: Embrace AI and automation for enhanced productivity.
• Remote Flexibility: Enjoy the freedom of working from anywhere within aligned time zones.
• Career Growth: Gain exposure to executive-level strategy and leadership.
• Collaborative Team: Join a supportive, ambitious environment with opportunities to grow.

Watch Our Team Video

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Job Tags

Full time,

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