Job Description

About FWF

FWF is a third-party logistics and transportation company headquartered in Grand Rapids, MI. Together, we have paved the way in the transportation industry since our founding in 2012. Our award-winning culture is devoted to empowering people and collectively fostering an environment of excellence as we strive to uplift our teammates, partners, and customers to create a lasting impact. As a 3PL, we specialize in full truckload (TL), less-than-truckload (LTL), drayage, rail, and international ground and air freight. 

Please note that this role is a 100% on-site role located in our corporate office in Kentwood, MI.

As a Sales Intern at FWF, you will learn the fundamentals of sales prospecting, qualifying, and opportunity generation, as well as exposure to sales presenting and closing. This internship is designed to give you hands-on experience in identifying potential clients, understanding their needs, and setting up qualified meetings for our full-time sales team. It best suits aspiring sales professionals looking to develop core sales skills through collaborative, hands-on experience. This role is compensated at an hourly base rate plus commission and bonuses.

Responsibilities

• Research and identify potential leads through various lead-generation platforms
• Qualify leads by assessing needs and determining their fit with FWF services
• Outreach to prospective clients via cold calls, emails, and social media
• Maintain accurate and updated lead information in company CRM
• Set appointments with qualified prospects and collaborate with our sales team on meeting preparation and presentation
• Track and report on outreach activities and lead progress
• Collaborate with tenured sales roles on pricing and negotiation strategies
• Maintain a healthy pipeline of prospects and opportunities that drive customer onboarding
• Work closely with sales, marketing, and training teams to align on sales strategies and messaging
• Attend training sessions on sales techniques, industry knowledge and market insights
• Shadow experienced sales professionals to learn best practices

Qualifications

• Currently pursuing a degree in Business, Supply Chain, Marketing, Communications, or a related field
• Strong communication skills, both written and verbal
• Competitive - You like to win without taking shortcuts
• Humble - You are eager to learn and seek constructive feedback
• Self-starter - You’re not afraid to make mistakes, and you learn from them
• Problem-solver - You may not have all the answers, but you’re willing to find them
• Resilient - You don’t take rejection as failure and can maintain posture through challenges
• Familiarity with CRM software (e.g., Salesforce) is a plus but not required

Skills You Will Develop

• Prospecting
• Cold Calling
• Lead Qualifying
• Opportunity Generation
• Sales Presenting
• Pipeline Management

Compensation

• $15/hour base rate
• Performance-based bonus and commission on assisted sales

Awards and Recognition

• Inc. 5000 Fastest-Growing Private Companies in America
• Inc. 5000 Regionals: Midwest
• A Transport Topics Top Freight Brokerage Firm
• Top Company for Women to Work for in Transportation
• Detroit Free Press Top Workplaces
• Michigan Celebrates Small Business 50 Companies to Watch
• West Michigan's Best and Brightest Companies to Work For

At FWF, we embrace diversity and are committed to creating an inclusive environment where every individual is respected and valued. Our values - Show don't tell, honor your word, impact those around you, education creates excellence, leadership beyond title, and do what it takes - guide us in promoting equal opportunity and fostering a culture that thrives on equality.

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