As an essential team member at Drury Hotels, you will work on a team with other friendly customer focused team members completing daily duties such as vacuuming, changing linens and making our bathrooms shine. You will play a major role in creating memorable moments for business travelers and families on vacation by maintaining clean rooms that exceed competition standards. Responsibilities include maintaining a clean and positive environment for guests and team members, performing various hotel cleaning services to keep rooms clean according to established standards, visually inspecting rooms to identify maintenance needs, assisting guests with linens, towels, amenities, or information, and ensuring an exceptional guest experience with friendly and courteous service with a Service +1 attitude. Additional duties may include helping with laundry and cleaning public spaces as needed. The role requires the ability to work independently, follow verbal and written instructions, and provide excellent customer service. Physical requirements include the ability to walk and stand throughout the shift, push, vacuum, reach, stretch, bend, and intermittently lift 25-35 pounds. The position reports to the Executive Housekeeper / Assistant General Manager and requires a positive and cooperative working relationship with all hotel departments. No previous cleaning experience is required, and a minimum of 2 years of high school education is required. The job involves working weekends (Saturday and Sunday) as these are the busiest days.
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